Refund policy
Effective from 2026-09-26
Purchased licenses are non-refundable.
- A license is a digital product that is issued and usable right after payment.
- No refunds are given, even if the license was not used or time remains.
- Extra game clients take effect right after payment and are non-refundable too.
- No refunds are given if a license is revoked or an account is banned for breaking the terms.
Payment errors
If you were charged but no license was issued, or the same order was charged twice, contact us with the time of payment. We will check and issue the license or fix it.
Please read the terms of service before buying. By paying you accept this policy.